Training

Collaboration

CCIE Collaboration

Introduction

The CCIE Collaboration certification is for Collaboration Architects, Unified Communications Architects, or Voice and Video Network Managers who are responsible for the design, implementation, and troubleshooting of complex collaboration solutions. The certification is an expert-level certification that ensures that you gain knowledge and experience in collaboration solutions integration and interoperation CCIE collaboration training covers (but is not limited to) the use of these topics: Configure and troubleshoot Cisco collaboration, Configure and troubleshoot Cisco Unified Communication Manager (CUCM), Configure and troubleshoot Cisco IOS UC Application and features. Configure and troubleshoot QoS and Security in Cisco Collaboration solutions, Configure and troubleshoot Cisco Utility Connection, Configure and troubleshoot Cisco Unified Contact Center Express (UCCX), Configure and troubleshoot Cisco Unified IM Presence.

Course Highlights

Signellent's expert instructor led course is designed to be 100 Hours to cater to both working and upcoming professionals. We pride ourselves in providing our students with a high success rate by highlighting the goals from day one. Our major course highlights are as below,

  • The course is based on CISCO guidelines
  • Dedicated attention by instructors to Monitoring and evaluate candidates' progress on a daily basis
  • Daily lab exercises to give extensive familiarity with the equipment
  • Regular evaluation
  • Industry Experienced CISCO Certified instructors
  • The CCIE module is designed to meet the objective of the CCIE program.
  • The course is customized keeping in mind the ultimate aim of achieving technology proficiency and CCIE certification.
  • Dedicated Professional to manage, track and evaluate the candidate's performance from registration to completion.
  • This course is especially beneficial for candidates who aim at building academic knowledge that is supplemented by applied lab exercises.
  • 100 Hours, of intensive training+ rigorous lab exercises.
  • Course kits contains reference material and add ons to enable students prepare better.
  • Apt balance of theoretical and practical application
  • Customized tests at the end of course to ensure best results.
  • Stern passing standards with progress report of each candidate.
  • Facility of Lab on cloud for students who want to practice remotely
  • Students can attend the same lecture numerous times till they feel comfortable with the topic.
Course Objectives

After you complete this course you will be able to:

  • Discuss the CCIE COLLABORATION Lab Program and its content and elaborate on approach to expertise technologies required to pass CCIE Lab exam.
  • Discuss your baseline status for Cisco CCIE lab readiness.
  • The CCIE Collaboration Training is for Collaboration Architects, Unified Communications Architects, or Voice and Video Network Managers who are responsible for the design, implementation, and troubleshooting of complex collaboration solutions.
  • This training ensures that you gain knowledge and experience in collaboration solutions integration and interoperation, configuration, and troubleshooting in complex networks.
  • The challenges of video, mobility, and presence as the foundation for workplace collaboration solutions.
  • Our expertise in providing voice, video, IM, presence, and call center solutions and training will prepare you to deploy collaboration systems and services that increase user productivity.
  • Improve the experience for your customers and are adaptable and provide a seamless user experience.
  • Resolve expert-level multi-protocol, multi-technology, multi-featured core and advanced issues. Monitor, analyse, configure, and troubleshoot issues.
  • Expertise the logic of controlling access to networks & devices, minimizing overhead traffic, select and configure the appropriate access list features.
  • Understand and configure new IOS features in multi-protocol environment.
Topics Covered

Following Topics will be covered in CCIE Collaboration Course

CONFIGURE AND TROUBLESHOOT CISCO COLLABORATION INFRASTRUCTURE:

  • Network services
  • DNS
  • DHCP
  • TFTP
  • NTP
  • CDP/LLDP

CONFIGURE AND TROUBLESHOOT CISCO UNIFIED COMMUNICATIONS MANAGER (CUCM):

  • CUCM SCCP endpoints
  • CUCM MGCP gateways
  • CUCM SIP endpoints and trunks
  • CUCM H.323 gateways and trunks
  • Voice and video codecs
  • RTP and RTCP
  • Device registration and redundancy
  • Codec selection
  • CUCM call features
  • Call park
  • Call pickup
  • BLF speed dials
  • Native call queuing
  • Call hunting
  • Meet-Me
  • CUCM dial plan
  • Globalized call routing
  • Local route group
  • Time-of-day routing
  • Application dial rules
  • Digit manipulations and presentations
  • CUCM media resources
  • TRP
  • MOH
  • CFB
  • Transcoder/MTP
  • Annunciator
  • MRG/MRGL
  • CUCM mobility
  • EM/EMCC
  • Device Mobility
  • Mobile Connect
  • CUCM serviceability and OS administration
  • Service activation
  • Database replication
  • CDR
  • CMR
  • ILS/URI dialing
  • Directory URI
  • ISL topology
  • Blended addressing
  • Call Admission Control
  • CAC/ELCAC
  • RSVP
  • SIP preconditions
  • SAF and CCD

CONFIGURE AND TROUBLESHOOT CISCO IOS UC APPLICATIONS AND FEATURES:

  • CUCME phone registration and features
  • SCCP phones
  • SIP phones
  • SRST phone registration and features
  • CME-as-SRST
  • MGCP fallback
  • CUE
    • AA
    • Scripting
    • Voice-view
    • Web inbox
    • MWI
    • VPIM
  • Cisco IOS-based call queuing
  • Cisco IOS media resources
    • Conferencing
    • Transcoding
    • DSP management
    • MOH
  • CUE
    • Midcall signaling
    • SIP profiles
    • Early/delayed offer
    • DTMF interworking
  • Digital voice signaling (T1/E1 PRI)
    • Q.921 and Q.931
    • Caller ID
  • Cisco IOS dial plan
  • SAF and CCD
  • IOS CAC

CONFIGURE AND TROUBLESHOOT QOS AND SECURITY IN CISCO COLLABORATION SOLUTIONS:

  • QoS: link efficiency
    • LFI
    • MLPPP
    • FRF.12
    • cRTP
    • VAD
  • QoS: classification and marking
    • Voice traffic
    • Video traffic
  • QoS: congestion management
    • Layer 2 priorities
    • Low latency queue
    • Traffic policing and shaping
    • Security: default security features
  • Security: toll fraud

CONFIGURE AND TROUBLESHOOT CISCO UNITY CONNECTION:

  • CUCM integration
  • CUCME integration
  • Single inbox
  • MWI
  • Call handlers
  • CUC dial plan
  • Directory handlers
  • CUC features
  • Voicemail networking

CONFIGURE AND TROUBLESHOOT CISCO UNIFIED CONTACT CENTER EXPRESS (UCCX):

  • UCCX CTI integration
  • UCCX ICD functions
  • UCCX scripts customization

CONFIGURE AND TROUBLESHOOT CISCO UNIFIED IM PRESENCE:

  • CUCM integration
  • Cisco Jabber for Windows

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